We automate the entire process—requesting, responding, and repurposing reviews—so you don’t have to lift a finger. We send personalized review requests via text and email, featuring a customized image with your customer’s name for a personal touch. Every review gets a thoughtful response, and all your 5-star feedback is transformed into engaging social media content that we create and post for you.The best part? Ribbit integrates seamlessly into your existing process, so there’s nothing new to learn or change—just more reviews and better visibility for your business!

We guide you through the setup during a quick 30-40 minute onboarding call—then we handle the rest! Once you're onboarded, Ribbit runs seamlessly in the background, so you can sit back and watch the reviews roll in.

The one-time $49 activation fee covers essential setup costs, including A2P phone number registration (required for compliant text messaging) and backend costs for launching your high-volume Review Reactivation campaign. Unlike other services that use shared phone numbers for review requests, we acquire a dedicated phone number just for you, ensuring that only your review requests are sent from this number. These initial messaging costs are typically included in your monthly plan, but since the reactivation campaign reaches a large number of past customers upfront, this small activation fee helps cover those additional expenses.

While we focus on the service industry, ribbit can with work with any business type as long as you are collecting client contact information.

Absolutely! We can tailor the messages to fit your needs. However, we also have proven, high-performing scripts that are optimized to get the best results!

Ribbit connects with thousands of apps, seamlessly fitting into your current workflow. No need to change a thing—we work in the background, automating your review process effortlessly!

There’s no limit! The number of reviews you receive depends on factors like how many customers you serve, your industry, and the experience you provide. Ribbit simply makes the process effortless, ensuring you capture as many reviews as possible!

Ribbit can direct review requests to platforms like Yelp, Angie, Facebook, and more. However, we prioritize Google and Facebook since most people already have an account on one (or both), making it easier for them to leave a review. Plus, Google Reviews offer the biggest impact on your local rankings and overall business credibility!

Nope, Nope and Nope, Never!

Yes! We’ll send you weekly and monthly analytics reports straight to your inbox, so you can easily track your review performance. If you’d like, we can even notify you by email as soon as a new review goes live!

We take data privacy seriously and follow strict security measures. Customer information is only used to send review requests on your behalf—we never share, sell, or use it for anything else! Your customers’ privacy is our priority.

Yes! Ribbit takes care of responding to your reviews for you. Each response is personalized, using the reviewer’s first name and context from their review. This not only saves you countless hours but also ensures that every review gets a thoughtful reply, strengthening your customer relationships.

Ribbit helps your business stand out by helping you generate more positive reviews, improving your online reputation, and attracting more customers. With Ribbit, your happy customers can easily share their experiences, leading to increased trust and credibility for your brand.

Absolutely! ribbit is designed to work for businesses of all sizes. Whether you’re a small local business or a larger company, ribbit provides the tools you need to effectively manage reviews and grow your customer base.

Yes! Our first step when onboarding a new client is a "Review Reactivation"—we reach out to your past customers, encouraging them to leave a review. This typically results in 10-20% of previous customers sharing their feedback, giving your online presence an instant boost!